To ensure your total satisfaction, a Customer of BHURI may return our products under the return and exchange policy set forth below. Returns of our products that are not in compliance with the conditions and timeframes stated below may be rejected by BHURI and will be sent back to the Customer.
BHURI products must be returned within 15 business days for a full refund, if applicable. The product should be in a new and unused state, in perfect condition, with all protective materials in place and tags and stickers attached to them (if applicable), as well as with the original box and delivery package, including all accessories and documents. We will not accept any return if the product shows signs of wear, or has been used or altered from its original condition in any way.
As with all online stores, Gift cards and items purchased during promotions are non-returnable. To complete your return, simply contact our Customer Support via (Email Address).
If the return is due to any lapse on BHURI's part such as quality defect, wrong item, or incomplete delivery, we will have your order picked up from your location at our expense and give you a gift voucher for an equal amount which you can use to place another order of your choice.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Return jewelry there is 12% reduction per gram on 22kt & 21kt according to the rate. (Only the actual weight of Gold)
There is 20% reduction on Palladium & platinum according to the rate. (Only the actual weight of the product)
40% reduction on high price stones from the actual price.
On diamonds 20% reduction from the actual price.